Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and Suzhou Bingju Network Technology Co., Ltd ("Bingju Technology", "Company", "we", "us", or "our"), a company incorporated under the laws of the People's Republic of China.

By:

• Accessing or using our website at www.bingjutech.com
• Downloading, installing, or using any mobile application published by us
• Clicking "I Agree", "Accept", or any similar button in our apps
• Continuing to use our services after updates to these Terms

…you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

2. Description of Services

Bingju Technology provides the following categories of digital services ("Services"):

1. Web Technology Development & Services: Design, development, and maintenance of websites, web applications, progressive web apps, and related digital infrastructure
2. Software Development: Custom enterprise software, SaaS platforms, APIs, CRM/ERP systems, and business automation tools
3. Mobile Application Development & Publishing: Native and cross-platform mobile applications published on the Google Play Store and Apple App Store, including management dashboards and consumer apps
4. Internet Live Streaming Services: Live streaming infrastructure, broadcasting platforms, real-time content delivery, and creator monetization tools
5. Advertising Design: Digital advertising creative production including banner, video, social media, and in-app ad unit design
6. E-Commerce Retail: Online retail operations covering daily essentials, electronics, and general merchandise
7. Business Consulting & Brand Services: Strategic advisory, market entry consulting, brand positioning, and digital transformation services

The nature, scope, and pricing of specific services are detailed in individual service agreements or proposals entered into separately from these Terms.

3. Mobile Applications — Google Play & Apple App Store

3.1 Application License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use our mobile applications solely for your personal, non-commercial purposes on a device you own or control. This license does not permit you to:

• Reproduce, distribute, or publicly display the application
• Reverse engineer, decompile, or disassemble the application
• Remove or alter any proprietary notices or labels
• Use the application for any unlawful purpose
• Transfer, sublicense, or sell your rights under this license

3.2 Google Play Additional Terms

Applications distributed through the Google Play Store are also subject to the Google Play Terms of Service. In the event of a conflict between these Terms and Google Play's terms, Google Play's terms shall govern with respect to your use of the Google Play platform itself.

Pursuant to Google Play's Developer Distribution Agreement:

• Google may disable or remove applications from your device if they violate Google Play policies
• For apps purchased through Google Play, refund policies are governed by Google Play's refund policy
• Google is not a party to these Terms and bears no liability with respect to our applications

3.3 Apple App Store Additional Terms

Applications distributed through the Apple App Store are subject to the Apple Media Services Terms and Conditions. In the event of a conflict between these Terms and Apple's terms, Apple's terms shall govern with respect to your use of the App Store itself. Additionally:

• You acknowledge that these Terms are between you and Bingju Technology only, not Apple Inc.
• Bingju Technology, not Apple, is solely responsible for our applications and their content
• Apple has no obligation to provide maintenance or support for our applications
• Apple shall be a third-party beneficiary of these Terms with respect to App Store applications
• You represent that you are not in a country subject to U.S. Government embargo, and are not on any U.S. Government prohibited party list

4. Age Requirements

Our general-audience services require users to meet minimum age requirements:

By using our services, you represent that you meet the minimum age requirement for your jurisdiction. If you are using our services on behalf of a minor for whom you are a legal guardian, you accept these Terms on their behalf and are responsible for their use of the service.

Apps specifically designed for children are subject to additional restrictions and are published with appropriate age ratings and parental controls as required by Google Play and Apple App Store policies.

5. User Accounts

Some services may require account registration. You agree to:

• Provide accurate, current, and complete registration information
• Maintain the security of your account credentials and not share them with others
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a security risk.

6. User Conduct & Prohibited Activities

You agree not to use our services to:

• Violate any applicable local, national, or international law or regulation
• Transmit unsolicited commercial communications (spam)
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Upload, transmit, or distribute viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems, networks, or user accounts
• Interfere with or disrupt the integrity or performance of our services
• Harvest or collect user data without consent
• Use automated tools (bots, scrapers) to access our services without authorization
• Engage in any activity that could harm minors
• Circumvent, disable, or otherwise interfere with security-related features
• Use our services in any manner that could damage our reputation or that of our partners

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content, features, and functionality of our services — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, software, and the compilation thereof — are the exclusive property of Suzhou Bingju Network Technology Co., Ltd or its licensors and are protected by applicable intellectual property laws.

The Bingju Technology name, logo, and all related marks are trademarks or registered trademarks of Suzhou Bingju Network Technology Co., Ltd. You may not use our trademarks without prior written consent.

7.2 User-Generated Content

Where our services allow you to submit, post, or share content, you retain ownership of your content. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute that content in connection with providing our services.

You represent and warrant that you have the right to grant this license, and that your content does not infringe any third-party rights.

8. In-App Purchases, Subscriptions & Refund Policy

8.1 In-App Purchases

Some of our applications offer virtual goods, premium features, or subscriptions available for purchase ("In-App Purchases"). All In-App Purchases are:

• Processed through the relevant app store platform (Google Play or Apple App Store)
• Subject to the payment terms and refund policies of the applicable app store
• Non-transferable and for personal use only
• Not redeemable for cash or any monetary value

8.2 Subscriptions

Subscription services automatically renew at the end of each billing period unless cancelled before the renewal date. Cancellation takes effect at the end of the current billing period. To cancel:

• Android: Google Play Store → Subscriptions → Cancel subscription
• iOS: Settings → [your name] → Subscriptions → Cancel subscription

8.3 Refund Policy

Refund eligibility is governed by the applicable app store's refund policy:

• Google Play: Purchases may be eligible for refund within 48 hours. See Google Play Refund Policy.
• Apple App Store: Refund requests must be submitted directly to Apple. See Apple Refund Policy.

We do not process refunds directly for purchases made through app stores. For purchases made directly through our website, contact us at support@bingjutech.com within 14 days of purchase.

9. Advertising in Our Applications

Our free and freemium applications are supported by advertising. By using these applications, you acknowledge and agree that:

• Advertisements may be displayed within our applications, including Open/Splash ads, Rewarded Video ads, Interstitial ads, and Banner ads
• Ad content is determined by third-party advertising networks (see our Privacy Policy, Section 6 for full list)
• We do not endorse or guarantee the accuracy or quality of advertised products or services
• Clicking on advertisements may take you to third-party websites for which we are not responsible
• You may opt out of personalized advertising as described in our Privacy Policy, but non-personalized ads may still be shown
• Rewarded Video ads are entirely optional and user-initiated; you choose when to engage with them in exchange for in-app rewards

10. Country-Specific Terms

10.1 European Union / European Economic Area

If you are located in the EU/EEA, you have the following additional rights under EU consumer protection law:

• If you are a consumer (not acting in a commercial capacity), you may have statutory rights that cannot be waived by contract
• Your right to withdraw from a contract for digital services within 14 days of acceptance (right of withdrawal) may apply, subject to exceptions for digital content already delivered with your express consent
• EU Directive 2019/770 on digital content and services may apply to your use of our services

10.2 United Kingdom

UK users are subject to applicable UK consumer protection law, including the Consumer Rights Act 2015. Statutory rights under UK law are not affected by these Terms.

10.3 United States (California)

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA) as described in our Privacy Policy. Nothing in these Terms waives any rights you have under California consumer protection law.

10.4 Australia

Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010) provides consumers with guarantees that cannot be excluded. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy provided under the Australian Consumer Law that cannot lawfully be excluded.

10.5 Canada

Canadian consumer protection laws, including applicable provincial statutes, may provide you with rights and protections beyond those stated in these Terms. These Terms do not limit any rights you have under applicable Canadian consumer protection law.

10.6 Brazil

Brazilian users are protected by the Brazilian Consumer Protection Code (Código de Defesa do Consumidor — Law No. 8,078/1990) and the LGPD. These statutes provide consumer rights that cannot be waived by contract.

10.7 Japan

Japanese users are protected by the Act on Specified Commercial Transactions and the Consumer Contract Act. Where these laws provide rights that cannot be excluded by contract, those rights are preserved.

10.8 South Korea

South Korean users are protected by the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on the Consumer Protection in Electronic Commerce, and other applicable laws.

11. Disclaimers & Limitations of Liability

11.1 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

WE DO NOT WARRANT THAT: (A) OUR SERVICES WILL MEET YOUR REQUIREMENTS; (B) OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) RESULTS FROM USING OUR SERVICES WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS WILL BE CORRECTED.

11.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BINGJU TECHNOLOGY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, OUR SERVICES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

Jurisdiction-specific note: Some jurisdictions do not allow exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Bingju Technology, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorneys' fees) arising from:

• Your use of our services in violation of these Terms
• Your violation of any third-party right, including intellectual property or privacy rights
• Any content you submit through our services
• Your violation of any applicable law

13. Dispute Resolution & Arbitration

13.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at support@bingjutech.com and provide a written description of the dispute. We will attempt to resolve the dispute informally within 30 days.

13.2 Binding Arbitration

If informal resolution fails, disputes shall be resolved by binding arbitration administered under the rules of the China International Economic and Trade Arbitration Commission (CIETAC). The arbitration shall be conducted in Suzhou, China, in the English language. The arbitrator's award shall be final and binding.

13.3 Exceptions to Arbitration

Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm, including with respect to intellectual property rights. Additionally:

• If you are a consumer in the EU/EEA, you retain the right to bring claims in the courts of your country of residence
• If you are a consumer in Australia, UK, or other jurisdictions where mandatory arbitration of consumer disputes is not permitted, this arbitration clause does not apply to you

13.4 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND BINGJU TECHNOLOGY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. Subject to Section 13, any legal proceedings arising from these Terms shall be submitted to the exclusive jurisdiction of the competent courts in Suzhou, Jiangsu Province, China.

However, we acknowledge that applicable mandatory consumer protection and data protection laws of your country of residence may also apply and may override certain provisions of these Terms where required by law. This governing law clause does not deprive you of any consumer protection rights that cannot be waived under the law of your country of residence.

15. Termination

We may suspend or terminate your access to our services at our sole discretion, without notice, if you violate these Terms or if we reasonably believe termination is necessary to protect us, other users, or third parties. Upon termination:

• All licenses granted to you under these Terms immediately terminate
• You must cease all use of our applications and services
• Provisions of these Terms that by their nature should survive termination shall survive (including Sections 7, 11, 12, 13, and 14)

You may terminate your use of our services at any time by uninstalling our applications and ceasing to use our website.

16. Third-Party Services & Links

Our services may integrate or link to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of service of third-party services. Your use of third-party services is governed by their respective terms and policies.

Third-party advertising networks integrated in our apps operate under their own terms of service. See our Privacy Policy for a full list of advertising partners.

17. Force Majeure

We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, acts of government, telecommunications failures, pandemic events, or other circumstances outside our reasonable control.

18. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this document
• Provide notice within our applications or on our website
• For significant changes that affect your rights, provide more prominent notice

Your continued use of our services after the effective date of updated Terms constitutes acceptance. If you do not agree to updated Terms, you must discontinue use of our services.

19. Severability & Entire Agreement

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force. These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Bingju Technology regarding your use of our services.

20. Contact Information

For questions about these Terms of Service, please contact us: